We design, build and operate attended and unattended bots, integrate RPA into enterprise workflows and scale automation with governance, monitoring and orchestration tailored for UAE and WORLDWIDE organisations.

Request an RPA Assessment See RPA Services

Automations Delivered

200+

Avg. Process Time Reduction

-60%

Typical ROI

6–12 months

Automation Outcomes Reliable, auditable, scalable

Primary Focus

Efficiency • Accuracy

Reduce manual effort and errors

Approach

Discover → Automate → Operate

Process mining & orchestration

Capabilities

Process Discovery Attended & Unattended Orchestration Governance

Automation engineered for reliability with monitoring, SLAs and clear ownership across IT and business teams. Enterprise‑Grade

Overview

End-to-end RPA from discovery to managed operations.

We combine process discovery, low-code bot development, orchestration and governance to deliver repeatable automations that integrate with legacy systems, ERPs and modern APIs.

Typical engagements include process mining and prioritisation, attended and unattended bot builds, orchestration and scheduling, exception handling, monitoring, security reviews and a Centre of Excellence (CoE) to scale automation across the organisation.

Process Discovery

Map current-state processes, measure cycle times and identify high-value automation candidates using process mining and stakeholder workshops.

Bot Development

Build resilient attended and unattended bots with robust error handling, retries and test coverage to reduce operational risk.

Orchestration & Scheduling

Centralised orchestration for job scheduling, queue management, load balancing and audit trails across environments.

Operations & Monitoring

Dashboards, alerting, runbooks and human-in-the-loop workflows to keep automations healthy and incidents resolved quickly.

Core Services

RPA services we deliver.

From quick-win automations to enterprise CoE and hyperautomation—practical implementations that deliver measurable cost and time savings.

UAE • USA • UK • AUS • CA

Process Discovery & Mining

Event log analysis and workshops to identify bottlenecks, exceptions and high-impact automation candidates.

Process mining & visualisation
Value & complexity scoring
Prioritisation roadmap

Attended Automation

Desktop assistants that augment users for faster, error-free task completion in front-office workflows.

Desktop automation & hotkeys
CRM & ERP integrations
Human-in-the-loop handoffs

Unattended Bots & Back-Office Automation

Scheduled and event-driven bots for high-volume back-office processes with robust exception handling and retries.

Batch processing & scheduling
Queue & transaction management
End-to-end automation flows

Orchestration & Automation Hub

Centralised control plane for job orchestration, role-based access, audit trails and environment promotion.

Scheduler & orchestrator setup
RBAC & audit logging
Environment promotion & CI

Systems Integration & APIs

Connect bots to ERPs, CRMs, databases and APIs to reduce screen-scraping and improve reliability.

API-first integrations
Database & message queue connectors
Hybrid automation strategies

CoE Setup & Governance

Establish a Centre of Excellence with standards, templates, security policies and operating model to scale automation safely.

CoE playbooks & runbooks
Security & compliance controls
Change control & versioning

Monitoring, SLAs & Support

Operational dashboards, alerting, incident playbooks and SLA-backed support to keep automations running smoothly.

Operational dashboards
Alerting & incident runbooks
SLA & on-call support

Hyperautomation & AI Augmentation

Combine RPA with OCR, NLP and ML to automate complex, semi-structured processes and decision tasks.

OCR & document understanding
NLP for unstructured text
Decision automation & ML integration

Tools & Platforms

RPA platforms and supporting tooling we use.

We select platforms to match enterprise needs: commercial RPA suites for scale, open frameworks for flexibility and AI components for document and decision automation.

Platform choices are pragmatic and tailored to your environment: UiPath, Automation Anywhere, Blue Prism, alongside OCR, process mining and orchestration tools to deliver reliable automation.

RPA Platforms

UiPath Automation Anywhere Blue Prism

Process Mining

Celonis ProcessGold Disco

Document & AI

ABBYY Google Document AI Custom NLP

Orchestration & Observability

Orchestrator Grafana PagerDuty

Why Choose Us

Automation partners who deliver measurable, sustainable outcomes.

We combine process expertise, engineering discipline and operational excellence to deliver automations that reduce cost, improve accuracy and scale across the enterprise.

Our team works with IT, security and business stakeholders to ensure automations are secure, auditable and aligned to business priorities with clear SLAs and CoE support.

Business-Led

We prioritise automations that deliver measurable ROI and reduce manual effort for business teams.

Engineering-Led

Robust development practices, testing and CI/CD for bots reduce regressions and operational risk.

Governance & Security

Role-based access, encryption, audit trails and compliance controls to meet regulatory requirements.

Local Market Knowledge

Experience delivering RPA for UAE/WORLDWIDE organisations with regional hosting, compliance and operational expectations.

Ready to automate repetitive work and free your teams for higher-value tasks?

Share your top processes, systems and pain points — we’ll return an RPA assessment, prioritized automation roadmap and CoE plan tailored to your UAE or WORLDWIDE environment.

EMIRATES SOFT

All Services

Robotic Process Automation that Reduces Cost, Speeds Delivery and Improves Accuracy.